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faq
  • Check In / Check Out
    Check in after 3.00 pm and Check out before 10.00 am
  • House Rules
    Strictly no smoking No loud music after 10.30 pm We ask guests to treat our properties as they would their own home
  • Pets
    Your well behaved pets are welcome. It may be an idea to bring their beds
  • Rural Location
    Please also note that we are in a rural location. Public transport is extremely limited and we are not within walking distance of any amenities, although Dursley is just a 5 minute drive away. Guests have exclusive use and privacy in the lake gardens, and are able to explore the hidden tunnels and landscape of its Grade I surroundings.
  • Local Area
    This stunning accommodation is situated within the grounds of a beautiful private estate in the Cotswolds “an Area of Outstanding Natural Beauty (AONB)". Guests have exclusive use and privacy in the lake gardens, and are able to explore the hidden tunnels and landscape of its Grade I surroundings. With close links to the vibrant town of Nailsworth and other idyllic towns and villages such as Tetbury, Wotten-under-Edge and Uley, this is the perfect location to start your exploration through the Cotswolds. Please visit our 'Things to Do' page for more inspiration.
  • Health & Safety
    During the COVID-19 pandemic, all hosts and guests must review and follow social distancing and other COVID-19-related guidelines. Carbon monoxide alarm. Smoke alarm. Please acknowledge that in all our properties, access to some areas may be somewhat restricted to disabled guests, however we will try to accommodate access where possible.
  • Cancellation Policy
    Bookings cancelled at least 30 days prior to start of stay - 100% refund Bookings cancelled at least 21 days prior to start of stay - 50% refund Bookings cancelled at least 14 days prior to start of stay - no refund For stays over 2 weeks, a full refund is given if cancelled before 8 weeks. After this time no refunds are given.
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